We answer email. Like, actually.

The fastest way to reach a human is email. Replies usually arrive within one business day — sometimes from the 15th fairway.

hello@presscaddy.com

Include your iOS version, device model, and PRESS version (Settings → About section) when reporting a bug. Screenshots help; logs help more — see Diagnostics below.

• Is there a subscription? No. PRESS is a one-time $4.99 purchase.
• Do I need an account? No. Everything stays on your device.
• Does it work offline? Yes. Designed for the back nine with no signal.
• How many players? 2–8 depending on game mode (Wolf is fixed 4, Nines is fixed 3).
• Which devices? iPhone on iOS 17 or later, portrait orientation, plus an optional Apple Watch companion. It runs on iPad in iPhone compatibility mode.
• Can I restore on a new phone? Restore the purchase via the App Store. Game history is local — back up your device with iCloud Backup or a Mac to carry it across.

More on the FAQ.

• App won't launch or feels stuck. Force quit (swipe up from the app switcher) and reopen. If it persists, restart the device.
• Scorecard scanner can't read my card. Ensure good lighting, lay the card flat, and capture the par/stroke-index rows fully. You can always edit values manually after scanning.
• Apple Watch isn't syncing.Make sure both devices are unlocked and within range. Open PRESS on the iPhone once to push the active game. If it still doesn't appear, restart the Watch.
• Live Activity / Dynamic Island missing.Check Settings → PRESS → Live Activities is enabled, and iOS Focus modes aren't suppressing them.
• Lost a game. Open History — completed rounds are kept locally. If you deleted the app, the data is gone (there is no cloud copy).

Open the app → Settings → Diagnostics → Crash & Performance Reports. Each report has a share button — send it to hello@presscaddy.com.

These come from iOS, not from us. Apple delivers them to the app about once a day, usually overnight, so a crash you had this morning will not show up until tomorrow. If the screen says “No reports yet,” that is expected — email us in the meantime with what you were doing when it happened.

Reports never leave your device unless you share one yourself.

We read every one. Handicap net scoring has shipped. The press mechanic, team formats, Vegas, and Best Ball are on the roadmap. If your favorite game isn't there, tell us.

App Store purchases are handled by Apple. Request a refund at reportaproblem.apple.com. We don't see your payment information, but we're happy to help you write a clear request.

No analytics, no tracking, no account. See the Privacy Policy for the full picture.

Reviews, podcasts, and partnership ideas: hello@presscaddy.com.